Frequently Asked Questions

If you have any questions about our serviceswe are 24/7 at your disposal

  1. Serving of your corporate website in WordPress with high availability and scale.
  2. Support and implementation of security techniques in AWS, Linux and WordPress.
  3. Architecture performance optimisation on AWS, Linux and WordPress.
  4. Maintenance for architecture updates on AWS, Linux and WordPress.
  5. Deployment of performance improvements, security and new services in both AWS and Linux, Nginx and WordPress.
  6. Implementation of CDN for content distribution in the edge server network “CloudFront”
  • Does not include FTP, SFTP, SSH and MARIADB access to the production environment.**
  • Does not include Cpanel or similar server access and configuration tools.
  • Does not include Email Accounts.

** If you need to upload large files to the server or download your backups,
You can contact our team 24/7 and we will carry out the task for you at no cost.

Depending on the type of website you need to host, the cost is different, but we have these 3 plans as a reference:

  1. Hosting for corporate websites, from $100/month
  2. Hosting for electronic stores, from $150/month
  3. WordPress multisite installations, from $200/month

* Golden Gem reserves the right to carry out an upward and proportional revision of the price upon detecting a quantitative increase in daily traffic in the event of the activation of advertising campaigns or specific events related to the content of the websites.

* Each additional website published will increase the monthly cost by €35 per corporate website and €50 per e-commerce.

Once we receive the first payment for the registration of the service, one of our professionals will contact you to collect the information we need so that you can start enjoying your new hosting in the shortest possible time.

So that you can feel the difference between a traditional server versus a highly optimized cloud architecture when browsing your website and using the WordPress manager, we migrate your resources to our systems completely free of charge and with no commitment to stay.

We’ll provide you with a password protected url to your website so you can feel the difference before deciding if moving to our cloud is the right move for your business. From this point you have 7 days to decide if you stay with us.